Czech / Slovak Customer Support Agent

Workplace: Warszawa

Are you fluent in Czech/Slovak and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!

‍

Your Responsibilities:

Communication with customers through online-chats, e-mails.
Maintain prompt and empathetic attitude towards customers.
Acknowledge and resolve customers’ complaints.
Knowing our products inside and out so you can answer the questions.
Ensure satisfaction of the customer and provide professional support for customers.

What We’re Looking For:

Proficiency in both written and spoken Czech/Slovak and English.
Proactive attitude with a knack for customer support and sales.
Excellent communication and negotiation skills.
Strong attention to detail.
Previous experience in a support role is advantageous.

On offer:

Working in dynamic European company.
Decent Remuneration.
Flexible work hours (shifts).
Ability of career and professional growth within the company.
Corporate events, team buildings.
International team.