Senior Operations Manager (m/f/d)

Senior Operations Manager (m/f/d)
Miejsce pracy: Gdańsk

Job description:

  • Responsible for the overall provision of the B2B sales line of Services by vendor.
  • Serving as a point of contact between the partner, vendor, and operational team.
  • Optimize B2B sales program operations with a focus on performance and process management to support our key strategic initiatives per quarter.
  • Proactively update and flag to partner emerging issues and ensure that the improvement plan is consistently followed.
  • Ensure a data-driven operation with end-to-end clarity on performance and operational status.
  • Partner and organize with account managers to review operations performance on a regular basis.
  • Ensure that all agreed deliverables are met on time and with the expected quality.


  • Minimum of 3 years of diverse experience in a scalable B2B sales operation or B2B sales environments, ideally with experience in managing internal and external (3rd party Vendor partners) stakeholders. 
  • Proven track record of managing B2B sales talent.
  • Understanding of managing and end2end B2B sales operations.
  • Experience with quota-carrying and key understanding of B2B sales KPIs.
  • A background in managing Tech, Add, or SaaS sales would be an asset.
  • Key understanding for consumption-based sales and sales orchestrations
  • Ability to adapt to a fast-paced, international work environment, with a passion for making an impact and sharing best practices.
  • Ability to effectively prioritize tasks and manage time, even under pressure situations.
  • Fluency and excellent communication skills in English. Further language skills in Polish / Czech / Hungarian / Romanian or German would be an asset.

We offer:

  • The option to work with the strongest brands in the market.
  • Fixed remuneration.
  • Private medical healthcare.
  • Demanding a comprehensive area that encourages shaping B2B sales operations for our key partner.
  • Continuous development with our internal talent development.
  • An extremely committed and motivated Team.
  • Modern office environment in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit.