Global Operations Consultant

Global Operations Consultant
Miejsce pracy: Katowice

For our Global Operation Department, we are looking for candidates for operational roles to help us in post-sales support for our customers.

Key responsibilities:
  • Post sale handling of LCC bookings;
  • Issuing of LCC bookings;
  • Adding extra services, changes and refunds within LCC bookings;
  • Processing refunds to customer;
  • Issuing insurances;
  • Bank payment verification and payments handling;
  • Cooperation with external providers as well as other eSky departments.
Requirements:
  • Very good written, professional and diplomatic communication skills;
  • Analytical and problem-solving skills;
  • Ability to work under pressure;
  • At least communicative command of English;
  • Ability to work on shifts;
  • Customer service related experience will be a plus.
We offer:
  • Attractive salary (base + attractive bonus system)
  • The casual, friendly atmosphere
  • Working in the headquarters and cooperating with an international and dispersed team
  • Development opportunities (participation in trainings, challenging tasks),
  • Great working environment,
  • Well-equipped kitchen,
  • Attractive location in Katowice Zawodzie (near the University of Economics).
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.