Customer Service Representative with English

Manpower (certificate nr 412) is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches. We work with 400,000 customers a year, including small and medium-sized enterprises in all sectors, as well as the world’s largest corporations. Our services include temporary employment, recruitment of permanent staff, external employment and personal counseling.

For our Client - an American telecommunications company with the new branch in Katowice, we are looking for:

Customer Service Representative with English
Miejsce pracy: Olkusz | Numer ref.: CSR/037/JWE

Offer:

  • Contract with our Client (trial period, full-time)
  • Working hours: (8-hour shifts, between 11.00AM - 08.00AM, Mon-Sun)
  • Office located in new building (Global Office Park, Katowice)
  • Attractive salary
  • Benefits package: Annual bonus, Shifts Premiums, Retail discounts
  • Advanced Medical Program

Requirements:

  • Advanced spoken English: B2-C1 level
  • Able to work in a 21/7 shift environment
  • Basic knowledge of communication technology, e.g. internet, tv, phone
  • Good organization skills and attention to details

Responsibilities:

  • Respond to customer phone calls as the ’first line’ of support
  • Ensure a positive experience by providing the right customer solution
  • Handle a range of issues related to company’s products & services

Please upload your CV in English language.