Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
One of our clients looking for person who will become a:
We are seeking a Customer Service Manager
who understands the needs of a customer and the importance to have a strong relationship as well as with the internal stakeholders.
- Minimum 3 years of experience in customer service manager or account manager position in an international environment
- Experience in cooperating with the client at the strategic level
- Ability to build long-term relationships
- Ability to find out of the box solutions
- Extra pro-client attitude
- Experience in cooperation with technology, IT and high-tech companies is welcome,
- Fluent in English and German
What we offer:
- Responsibility for building customer relationships belonging to the largest players on the high-tech market
- Building a strategy of the highest quality customer service for the largest Internet companies
- Strong influence and responsibility for business
- Cooperation at the international level
- Cooperation with companies respecting the work culture and well-being of the employee "great place to work"