Back Office Specialist - Finnish speaker

We appreciate commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented.

Back Office Specialist - Finnish speaker

location: Warsaw/remotely

 

Job description:

  • Effectively manage e-mail customer’s queries to ensure excellent service standards;
  • Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
  • Assist with placement of orders, refunds or exchanges;
  • Identify and assess customer’s needs to achieve satisfaction;
  • Communicate in positive manner with team members and business partners.

Requirements:

  • Fluency to native level in Finnish;
  • Must have excellent written communications skills;
  • Call Centre experience will be an asset;
  • Experience working with direct consumers in B2C environment as a plus;
  • Positive attitude and energy;
  • Robust multitasking skills.

We offer:

  • Very good atmosphere in a dynamic and creative international team;
  • Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
  • The opportunity to work from the office located at the center of Warsaw or working remotely (saving the time you would spend commuting to the office);
  • Flexible work hours;
  • Possibility of developing inside the company’s structures.

If you are energetic and professional Finnish speaker we’d love to hear from you!

After you get here, we’ll provide all trainings and a casual fun work environment.

Gwarantujemy:
  • świetna lokalizacja
  • prywatna opieka medyczna
  • parking rowerowy
  • atrakcyjne wynagrodzenie
  • karta sportowa
  • elastyczne godziny pracy
  • owocowe wtorki
  • kawa i herbata